When Google first launched Google Apps, I have to admit being one of the first to the first to shout: "Where do we sign-up?"
We quickly moved all our business email into the cloud. It was much simplair than running an exchange server and at that time far more cost effective - it was free!
Since then times have changed, back then life with Google was much simpler. Now, setting up what should be really straight forward stuff has become confusing and at times really frustrating.